ReceAI

How to track customer deposits and remaining balances

Connect each customer deposit to the booking, retain payment evidence and calculate the remaining balance without duplicating revenue.

Record the agreed booking amount once. Apply each verified customer deposit or later payment to the booking's outstanding balance, keeping the payment date and reference. A receipt documents a payment; an invoice requests payment.

Create a free receipt

No account required for the PDF receipt tool. Customer records and invoices are available on Pro; costs, payment tracking, and profit reports require Business. Compare plans.

What to record and review

  1. Confirm the total agreed charge and the booking or group reference.
  2. Record each actual deposit with its payment date, amount, and evidence.
  3. Check the remaining balance before issuing the next payment request.

Worked example

A $1,200 booking with a $300 deposit and a later $400 payment has $500 remaining. The two payments do not increase the booking revenue above $1,200.

Illustrative figures, not a quote or an industry benchmark.

Is a deposit receipt the same as the final invoice?

No. A deposit receipt records a payment already made. The final invoice should identify the agreed charges and account for payments already recorded so the customer is not asked to pay them twice.

ReceAI by Best Partner Travel Inc. · About ReceAI · Support